Privacy Policy

(Yes, you're actually reading this. Hi, welcome.)

Introduction

Welcome to flowrescent.co.uk, where we do the unthinkable: take your privacy seriously. If you have any questions about this riveting document or how we handle your personal info, please contact us at flowrescent.co.uk. Though let’s be honest, you probably won’t – because no one ever reads these things. But if you are, hello, you curious little unicorn.

Information We Collect

Here’s the part where we list all the info you willingly hand over to us, either because you registered on the site, wanted to know more about what we do, or just couldn’t resist giving us your life details. What we collect depends on how you interact with the site and if you’re feeling generous with your data. It could include:

  • Name & Contact Info: We’ll need your name, email, postal address, phone number, and anything else that lets us find you in a crowd.

  • Credentials: If you set up an account, we’ll grab your passwords. Yes, those. Don’t worry, we won’t peek (much).

  • Payment Info: If you buy anything, we’ll take your payment details (no, you can’t just send Monopoly money).

How We Use Your Information

We promise we’re not hoarding your data for no reason. Here’s what we do with it:

  • Help you create and log into accounts without throwing your computer out the window.

  • Process your orders because you probably want what you paid for.

  • Send you mildly interesting emails (mostly not spam).

  • Actually respond when you ask for help.

  • Serve you some marketing messages, because we’re good like that.

Sharing Your Information

Don’t worry, we’re not blabbing your details at the nearest pub. We’ll only share your data under these circumstances:

  • Consent: You said "yes" – you might’ve been distracted, but it counts.

  • Legitimate Interests: We might share your info if it’s to run the business, like making sure your orders aren’t delivered to Antarctica.

  • Contract Performance: If we’ve made a deal, we need your info to keep up our end of the bargain.

  • Legal Obligations: If the law shows up and asks nicely, we’ll comply.

Security of Your Information

We’ve gone full James Bond on your data security: firewalls, encryption, the lot. But keep in mind, no system is foolproof, and hackers always seem to find a way. So, while we do our best to protect your info, please don’t store your secret treasure map here.

Retention of Information

We’ll keep your info for as long as we need it for the purposes outlined here. Or until the end of time, whichever comes first. Unless the law says we have to keep it longer – then, of course, we’ll comply.

Your Privacy Rights

If you’re in the EU or somewhere similarly blessed with data protection laws, you have the right to:

  • Ask for a copy of your info.

  • Tell us to fix it if we’ve got something wrong.

  • Demand we delete it (but then you might miss out on all the fun).

  • Stop us from processing it altogether (but again, that would make things awkward).

Contact Us

If you have questions about this policy, drop us an email at flowrescent.co.uk

You know, like it’s 1998.

And there you have it. You’ve made it to the end. Congratulations!

Have a cookie (no, not that kind).